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A Major Bug in the Snowflake App

I recently took part at a Snowflake webinar where I created a Free Trial account for 3 months.

I was given the chance to play with the platform and learn what it can do.

While doing this I found a 2 major bug in its functionality and I want to share them here with you.

One of the bugs is that the project page is not found - you will see it in the video bellow and is embarrassing for a product of this size and that is promoted, but I will not spend to much time on this one.

I have no doubt that Snowflake is a strong platform with a strong products but as a web developer when I see bugs on mega big developers as Slowflake, I question myself about the quality of what they do in general even if I still tend to protect the product taking the bug as something not guilty of any serious functionality (from what I see). But what about bugs that are impacting your activity from areas where you don't see that they exist?

Take as example a report given by Snowflake when you ask for things based on a large data set.

How it is possible to have such a bug when the expectation level for what they do is so high?

I made a video while being logged in into my account and surfing on the menu. I considered that a video will best reflect the bug that can't be influenced in any way while being filmed.

The bug is clearly showing that while I clicked on the Products item from the left menu, I was redirected to a Products page with 3 tiles.

Clicking on any of the products I was redirected to an error page saying "Something went wrong. Please refresh the page".

The application is seems to be built as a Single Page Application with a technology as React or something similar and it seems that is does not remember history on the router as you click back on the browser.

I know this because I experienced that bug while building a React project with routes around 2017.

Seeing "/#/studio" while navigating back, is a strong indicator that the app is using an old version of React Router. The newer version of React Router eliminates the use of /#/ in the URL and is making the paths more natural and good looking.

How it is possible for Snowflake app authors to have done not enough testing of this interface and they have missed something so big on the surface?

End that alignment for "Something went wrong. Please refresh the page" is off.